On 14 February 2020, ATG notified the Swedish Gaming Inspectorate that it had offered bonuses to several customers even though they had already been awarded a bonus earlier, breaching the rules of the Gaming Act.

According to ATG, the incident occurred during the relocation of servers, when there was a problem with the application indicating which customers had already received a welcome bonus.

In connection with this, around 15 existing customers had been offered the welcome offer several times – though it is not clear how many times customers had actually used the bonuses.

ATG says it takes a serious view of what happened, and will review the procedures that caused the error while moving servers.

The Gaming Inspectorate has said it does not consider this a serious violation as it was for a short time, only affected a few customers, and ATG took prompt action to notify them and revise procedures. Hence it has only issued a warning.

AYO.NEWS says:

Some will say the Swedish Gaming Inspectorate has once again demonstrating double standards in assessing license violations, and that its perfectly clear it is affording Swedish operators much more leeway that those based abroad. Some would say it is as if the Gaming Inspectorate sees its duty as making life difficult for operators that were not part of the old Swedish state-owned monopoly!

Indeed, earlier today we reported the Swedish Gaming Inspectorate had hit Kindred subsidiary Spooniker with a massive €8.88M fine for offering illegal bonuses during summer 2019.

AYO.NEWS says features the opinion of the author and does not necessarily reflect the views of Pentagon Digital Limited.

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