The UK Gambling Commission (UKGC) has concluded its investigation into BGO Entertainment Limited, GAN PLC, and NetBet Enterprises Limited.

According to the UKGC, the three operators were investigated for failures in social responsibility and anti-money laundering procedures, which occurred between September 2018 and March 2020. 

In response to the failings, the UKGC has imposed stricter license conditions for BGO and GAN, and ordered all three to overhaul their policies and procedures to ensure they are fully compliant. 

All three operators will also be required to make payments to progress the world of the National Strategy to Reduce Gambling Harms. 

Furthermore, the commission will also be reviewing the actions taken by the individual Personal Management License holders. 

Commenting on the investigations, executive director of the UKGC, Richard Watson, said:

“Licensees must protect consumers from harm and treat them fairly.

“Our recent investigations uncovered a variety of consumer protection and anti-money laundering failings at each of these three operators and as a result we are using a range of enforcement tools against them. 

“We will continue to crack down on failing operators through our tough and proactive compliance and enforcement work.”

AYO.NEWS says:

While the operators involved are probably breathing a sigh of relief that the sanctions weren’t harsher, these investigations once again underline just what a minefield the UK market has become for operators. 

Illustrating this, last week Stockholm-based operator Betsson announced it was immediately withdrawing eight of its nine brands from the UK, and handing back three of its four UK licenses, citing the unsustainable investments needed to remain compliant in the jurisdiction’s constantly changing regulatory environment. 

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